There are many strings regarding this issue with Paramount+. It’s been a long-term issue that I’ve also experienced. I’m looking at alternatives to Xfinity since they clearly have no intention to fix the issue.
Thank you for reaching out to us here@user_zrazrt. I would be happy to troubleshoot any issue with the Paramount service from here. Please send us a direct message with the full name and complete address for your service.
user_64mfcy
1 Message
1 year ago
There are many strings regarding this issue with Paramount+. It’s been a long-term issue that I’ve also experienced. I’m looking at alternatives to Xfinity since they clearly have no intention to fix the issue.
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XfinityJohnG
Official Employee
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2K Messages
1 year ago
Thank you for reaching out to us here@user_zrazrt. I would be happy to troubleshoot any issue with the Paramount service from here. Please send us a direct message with the full name and complete address for your service.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_4a6084
Visitor
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5 Messages
1 year ago
There’s so much buffering and slow response I started using my smart tv app instead. It’s awful and one would think they’ve figured it out by now.
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