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Sunday, June 16th, 2024 12:24 AM

Paramount

Paramount on Xfinity keeps pausing been thu so much for this maybe refund for not meeting your end of service 

1 Message

5 months ago

There are many strings regarding this issue with Paramount+. It’s been a long-term issue that I’ve also experienced. I’m looking at alternatives to Xfinity since they clearly have no intention to fix the issue. 

Official Employee

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1.3K Messages

5 months ago

Thank you for reaching out to us here@user_zrazrt. I would be happy to troubleshoot any issue with the Paramount service from here. Please send us a direct message with the full name and complete address for your service. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

Visitor

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5 Messages

5 months ago

There’s so much buffering and slow response I started using my smart tv app instead.  It’s awful and one would think they’ve figured it out by now. 

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