1 Message
Paramount Plus
The service is horrendous going through my xfinity service but it works great on my phone or iPad. How you fix while watching on tv thru x1
1 Message
The service is horrendous going through my xfinity service but it works great on my phone or iPad. How you fix while watching on tv thru x1
XfinityAlyssaA
Official Employee
•
1.5K Messages
25 days ago
Good evening @user_gzf2hd, and happy Thursday, we hope you are having a fantastic day so far. We appreciate you taking the time to reach out on our Community forums and are happy to help with any service issues you are experiencing. I'm confident our team will be able to help get your TV issues resolved. To better assist, may I ask what is happening when you are watching TV through X1? For example, are you receiving any error codes or messages or are experiencing any pixelation or buffering? Is this only happening on the Stream app as well or also happening on other applications?
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