1 Message
Paramount + Buffering Issue
Looks like from other threads this has been a problem for over 11 months with no solution. All I can find is restart your modem. Why is that always suggested when the other seven streaming apps work fine? With Paramount raising their prices I don't know whether to cancel Paramount + or Xfinity. A fire stick sounds like the best solution.
XfinityJoe
Official Employee
•
545 Messages
5 months ago
Hi there @Gem535 We would be happy to look into your app concern.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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