Visitor
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3 Messages
On In Home Network - Can’t Stream
My phone is saying that I’m out of my home network and the SSID is my home network. Absurd! I then added the app to my AppleTV entered the code and I was on Xfinity Stream. So I logged in using my home network. Then it tells me I’m out of Home on the same network. This stuff is horrible. Why I am paying so much for this garbage. So many options. They’re making the decision for me. Read a bunch of posts with the same problem. How can the software not know what my home ISP is????
XfinityLinda
Official Employee
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1.8K Messages
27 days ago
We appreciate you sharing this post about the issues with streaming, @user_ea5af7. You've reached the right team for assistance. If we may help, please send us a Direct Message with your full name and service address. We look forward to hearing from you.
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