New Poster
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3 Messages
On demand fee
Why are people being charged $2.99 to watch shows on channels that they are subscribed to (for example CBS, NBC, and ABC). I am using the stream app to stream live TV and previously had the ability to watch shows at no charge on networks that I subscribe to as part of my lineup
XfinityMichelle
Official Employee
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604 Messages
4 m ago
Thanks for taking the time to reach out to us with your feedback and concerns regarding the on Demand services. Sometimes depending on the content, the network will allow certain series to air free or can update with a charge-to-rent policy at any time. When you are subscribed to a programming channel you are paying for the live programming supplied on that channel. Any on-demand content and pricing is supplied by the network that you are attempting to view the programming on.
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LindaC071
Visitor
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3 Messages
2 m ago
Shows that I watched for free last week now have a rental fee on them. WHY?
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