Visitor

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5 Messages

11/14/2026 8:32 PM

Now Xfinity=WORST Streaming App

Compared to ALL other streaming apps I use, Xfinity's ridiculous "update" wins the badge for WORST.  
Sad too, since most of my friends have canceled cable – now I may do the same.

Showing such utter disregard and distain for us users = really shameful.

please fix NOW or lose subscribers

Oldest First
Selected Oldest First

Official Employee

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2.6K Messages

1 hour ago

user_streamerdreamer

Thank you for reaching out on the Xfinity Community Forums and sharing your feedback. I completely understand your frustration, especially when an update changes features you were already accustomed to using and makes the experience feel less convenient instead of improving it. I can also understand why this would have you questioning whether you want to continue with the service.

You’re correct that with the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and Sports teams can still be favorited within the TV experience.

I know those alternatives don’t necessarily address the frustration of having to scroll through the full channel guide when you already took the time to set up your favorite channels. Our team is aware of the concern and is actively working on a solution. We appreciate you being direct about how this change has impacted your experience, and we’ll share more information as updates become available.

 

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