Rvrsofjoy2's profile

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Sat, Nov 16, 2019 6:00 PM

Not seeing all of the TV channels

Last week, the app kicked me off. Before I logged back in, "uninstalled" the app from my Samsung tablet them immediately  reloaded the program back know on. Now, I am only able  to see 5 channels . Someone please advise.

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Rustyben

Expert

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24K Messages

1 y ago


@Rvrsofjoy2 wrote:

Last week, the app kicked me off. Before I logged back in, "uninstalled" the app from my Samsung tablet them immediately  reloaded the program back know on. Now, I am only able  to see 5 channels . Someone please advise.


try a test to see if it fixed access. sign off the app. go to xfinity.com web site and sign in. go to account then users. add a new user. use that new username/password to sign in to the streaming app. agree to the terms and conditions. working now?

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