Not getting my normal channels since Saturday

None of my devices are getting the channels I had been getting per my subscription. No local, sports etc. The only channels that come up show TV Go on them. I've restarted all devices, checked for updates, signed off and back on, cleared cache etc to no avail. I talked with Customer Service yesterday and they weren't able to help but said she'd put a trouble ticket in and I'd get a call back, so far I've heard nothing.