Visitor
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1 Message
No picture on Xfinity Stream on Apple TV
I have sound but no video. I have update app, powered everything on and off but nothing works. I had. Video on this tv and app for 2 months - now no picture (but sound and I can see Guide, etc.)


XfinityRichard
Official Employee
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2.7K Messages
3 days ago
Hi there, @user_6j5f0k I'm sorry for the trouble you are experiencing. Since it's been a few days since you last posted, are you still having trouble getting a picture?-Richard
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Rog667
Regular Visitor
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3 Messages
7 hours ago
same issue. it used to work quite well on AppleTV. now there’s a new casting menu in the Xfinity stream app, and when selecting AppleTV no picture at all when casting, just sound.
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