Visitor
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1 Message
No full screen on live TV with streaming app
What's up Comcast? Why suddenly did full screen disappear on live TV only with the Xfinity Stream app? Every other app I use is full screen... even your movies and the search enables full screen... but not LIVE TV... I have 4 big black bars to be frustrated about.
One of your agents suggested I upgrade my Roku, so I did, and that did not fix it. One day I had full screen, and the next it was gone.
I've been reading this is a common problem with your app.
CCKrystal
Problem Solver
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385 Messages
2 years ago
Good evening @user_0a1a63. Thank you for taking the time to reach out to our team here on our awesome Community Forums page! I am sad to read you are having issues with viewing the full screen from LIVE Tv. I know this is not ideal. Not to worry, we are here to help in any way we can.
Would you please go to Live TV from the app and choose the filter button on the top right and then select HD. Please let us know if this helped. :)
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