New Poster
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3 Messages
No channels on xfinity beta app
I have lost all channels except for QVC channels on my xfinity streaming beta app on my Samsung UN65MU8000 smart TV.
I have done all the suggested trouble shooting suggestions. Reinstall, unplug, modem reset etc.
I have also had a technician to my home who tried to install a box. I told him I dont need. a box hence the streaming app.
He had no solution for me and told me a ticket has been created for another section.
The problem is obviously with an app still in beta. Any further suggestions out there??
I have not yet heard from comcast regarding my service ticket.
I have done all the suggested trouble shooting suggestions. Reinstall, unplug, modem reset etc.
I have also had a technician to my home who tried to install a box. I told him I dont need. a box hence the streaming app.
He had no solution for me and told me a ticket has been created for another section.
The problem is obviously with an app still in beta. Any further suggestions out there??
I have not yet heard from comcast regarding my service ticket.
Responses
Nochannelsbeta
New Poster
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1 Message
1 y ago
On the phone with support now.
Has your issue been resolved?
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Rustyben
Expert
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24K Messages
1 y ago
do you subscribe and use the xfinity internet? do you have a subscription for video (cable TV or cable channels over the internet aka streaming)?
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DConline
New Poster
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3 Messages
1 y ago
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DConline
New Poster
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3 Messages
1 y ago
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seidenj
Contributor
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22 Messages
9 m ago
I just bought a couple of roku's (3810R's) to use the stream app on and have noticed oddities in saving favorite channels....they are saved. I use another roku, they are gone...then back to the x1 box, they are gone or some are missing, etc...
Is this similar and did you find a solution?
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