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user_7mgy20
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38 Messages

09/08/2026 1:09 AM

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no audio on MLB Network

There is no audio on MLB Network on both phone and TV streaming.

All other channels have audio.

I have reinstalled Streaming app.

I have restarted TV and modem.

nothing helps.

Question

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Updated 

2 hours ago

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4

Oldest First
Selected Oldest First
obx06

New Poster

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3 Messages

1 day ago

I have the same issue and have been unsuccessful troubleshooting.  Xfinity assistant was no help- they want to send technician to home. Believe it is a broadcast issue. So frustrating we cannot speak to a live person.

6

0

user_pzjyz5

Visitor

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2 Messages

1 day ago

Same here. No sound on MLB network only on tv. Started yesterday 9/8 around 3:00 pm EST. I am in PA.  Spent 30 minutes yesterday and about an hour today on phone  with very nice representatives trying to troubleshoot.   Nothing worked.

(edited)

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user_om4jer

Visitor

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1 Message

22 hours ago

I have no sound on MLB network but on all other channels I do. I am located in PA

1

user_7mgy20

38 Messages

@user_om4jer​ what I said...PA too

21 hours ago

0

XfinityDilary

Official Employee

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3.7K Messages

21 hours ago

 

Thank you for posting on our community forums, user_7mgy20. Are you still experiencing issues with the MLB Network? If so, we'd like to run some tests on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

For an example of how to send us a direct message, check out this link:

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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user_7mgy20

38 Messages

@XfinityDilary​ Can't you see that this is a wide spread issue? Troubleshooting one account is not going to fix it.

Other replies on this forum are having the same issue.

20 hours ago

0

XfinityDilary

Official Employee

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3.7K Messages

user_7mgy20. Troubleshooting allows us to collect the details needed to properly investigate and report the issue. Even when a problem appears widespread, we need to start by reviewing the impacted accounts individually. I understand if you'd rather not DM us, but if you decide you'd like help, we're here for you.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

20 hours ago

0

user_7mgy20

38 Messages

I came here because your chat people and support people on X and Facebook are useless.

You cannot review the millions effected by this issue individually. You can only work it out with your tech  people and MLB Network.

18 hours ago

0

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