Visitor
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2 Messages
New xfinity app update is terrible
Xfinity clearly wants to lower the quality of the app because overpriced consultants told them it’s cannabilizing hardware revenue steams. That’s the only explanation for removing critically important sections of the app. No way to see Scheduled Recordings. Limited options for setting new recordings. No way to sort for HD channels or Favorites. No ability to skip commercials. Fast forward is now :10 seconds instead of :30 leaving you to have to press 30 times for one commercial break.
UX is terrible. If you don’t unwind this roll out you’re basically admitting you are trying to dumb down the app for fear it’s cannabilziing TV time. You clearly didn’t run this by consumers because even 1 user could have pointed out ten bad decisions within 5 minutes of using it.
If you want to lose customers to competitors, keep the app as is.
paulu
Visitor
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1 Message
3 hours ago
All of the features mentioned that have been removed makes this app worthless now. Who thought this was an improvement? Please replace the new app with the old one or add the removed features to allow you to see scheduled recordings, add filters to sort by hd channels and favorites and allow prioritizing shows to record.
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