Visitor

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2 Messages

11/11/2026 2:29 AM

New streaming app

Subject: Love Xfinity, but this new app is awful
I’ve been a loyal Xfinity TV and internet customer for years. The Stream app update removed features I use every day:
• No scheduled recordings list
• No favorites in the guide, so I have to scroll through every channel
• Recordings show the episode name, not the show name
• No recording dates and no way to recover deleted recordings
• Help pages still describe the old layout
I don’t want to leave Xfinity. I just want the app back the way it was. Please restore these features or offer the classic layout. If they don’t come back, I’d have to consider other options like Verizon.

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Visitor

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3 Messages

1 day ago

Those are some of the things I used daily on the app that is no longer there.

Visitor

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2 Messages

They really need to restore all the options that they removed.

Visitor

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6 Messages

1 day ago

please add the guide only goes out 7 days not 13. I use this to record. Not that it is useful without my favorites.

it also doesn’t show the year of the movies, and if it is a repeat

this was so user-friendly before, I don’t understand why they did this, and I truly hope they fix it because it is useless to me now. I’m going to be traveling for two weeks and won’t be able to record shows easily remotely

Visitor

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1 Message

1 day ago

It’s awful!

Not an improvement 

Visitor

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3 Messages

15 hours ago

Agreed. These updates were NOT made with our user experience in mind. Sooo frustrating! 

Visitor

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2 Messages

9 hours ago

Please bring back the old Xfinity Stream app!

Official Employee

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3K Messages

55 minutes ago

 

user_0ud3s9, thank you for reaching out and providing your feedback. We know this hasn't been considered a welcome change for some. We are aware that Favorites is not on the guide, and we are working to get this cleared up. We appreciate all your patience in the meantime. 

 

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