U

Friday, November 17th, 2023 12:37 AM

Closed

Netflix not working - says entering a third party app

Hi. I read the responses for the other thread this was on. I “reset Netflix” and then also cleared out my local storage from the gear/privacy page. This happens almost 3x a week and I can’t keep resetting my cable box. Can this PLEASE be fixed?

2 Messages

10 months ago

@Xfinity Support any tips here?

Official Employee

 • 

812 Messages

10 months ago

@user_hawpl8, I am happy to assist you with obtaining access to Netflix on your cable box again. Have you already attempted any troubleshooting of your equipment using the Xfinity Support site?

 

forum icon

New to the Community?

Start Here