Visitor

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1 Message

Tuesday, August 18th, 2026 12:27 AM

Netflix, Apple TV and ESPN does not work on my Xfinity supplied box. I paying for nothing. I have worked with tech services.

Netflix, launch nw-2-4, Apple launch: couldn’t connect to the internet; espn launch; no account not able to connect to the internet. For over a week I have been trying to g to fix this issue. If it cannot be fixed, I am canceling. 

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Official Employee

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4.2K Messages

1 hour ago

Greetings, @user_wswfgc! We want those apps working for you too and are the right place for further assistance. I need some more information to best help. What type of Xfinity box are you using such as a wireless TV box or Xfinity Xumo box? This link shows the different X1 box types, https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

 

Do you get Netflix and Apple TV through StreamSaver?

 

Have you visited xfinity.com/yoursubscriptions to activate ESPN (or the other apps you subscribe to)? 

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