Regular Visitor
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5 Messages
Nbc sports philly app error
I used to get nbc sports philly app until Monday and I made no changes to my account.
I get this message 'Access to this program is not included in your tv subscription. Please contact your tv provider to learn more about adding this program." Customernservice couldnt help and does not know why. I live near harrisburg so i was wondering if ir was a geography issue.
XfinityShawn
Official Employee
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1.7K Messages
18 days ago
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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Js18405
Regular Visitor
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5 Messages
13 days ago
The end result has been that I no longer am able to receive this coverage.
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