Visitor
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2 Messages
Lost tv shows?
I recently upgraded my dvr box to the newest one. Most of my recordings didn’t transfer over to the new box and they are also not on my streaming app. I know they must be in the cloud, but I don’t know how to access the shows. My new dvr box says 67 percent full with only 10 recordings. Any ideas? Thanks!
XfinityAnthonyT
Official Employee
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1K Messages
4 years ago
Hey there, was your original DVR box a cloud DVR? I can look into things for you. Send me a private message to Xfinity Support with your name and address please.
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