Visitor
•
1 Message
Lost recording
I went to the Xfinity Stream app to look for a basketball game that I recorded. When I went to my recordings, it suddenly disappeared. I didn’t delete it, and I believe there was still enough space for it to be in my saved recordings. Is there any way to retrieve it. When I clicked deleted recordings, it says I don’t have any recently deleted recordings.
CCMacey
Gold Problem Solver
•
541 Messages
3 years ago
Good morning, @user_e1dba0 and thank you for reaching out through our Community Forums page for help with your question about your recent recording!
Not all content is available through the Xfinity Stream app, depending on if you're connected to your in-home network or away from home. Have you checked your DVR to see if the game is still on your local box?
0
0