Visitor
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2 Messages
Login issue on new iPad with iOS 16.3.1
I am not able to get pass the login screen after repeated attempts. The request for password comes up after entering the 2step code. The username and password are correct and I have reinstalled the app and restarted the iPad.
CCZachary1
Problem Solver
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672 Messages
2 years ago
@user_ed93e4 Thank you for reaching out to the Xfinity Forum team. I understand that you are having issues with signing in to the Xfinity Stream app. Did you recently update your iPad? When was the last time that you signed in?
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MtnVu
New Poster
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3 Messages
2 years ago
I had the same issue for MONTHS and wasted hours on the phone with Xfinity. 😡 They were worthless as far as troubleshooting. I finally googled and found a solution in minutes.
Unblock cookies & pop-ups under Settings for Safari on iPad. It worked for me after that.
Good luck! I hope it works for you, too!
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