Visitor
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1 Message
Logging into Xfinity Stream
I am trying to use the Xfinity Stream Beta app on my TV that has a Roku. I just moved home so I logged the roku tv on to the In home Wi-fi first. Then tried logging into the app under my moms Xfinity Account that she uses with that In Home Network. After putting in the authorization code on my phone, it gives me an Error TVAPP-00101 code and states “App can only stream on your in home Xfinity Wifi.”
I am logged into my In Home Xfinity Wi-fi already, reinstalled the app on my tv and it’s still not working. Any tips?
CCTimothyA
Problem Solver
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785 Messages
3 years ago
@user_96e13c Thank you for reaching out and bring this to our attention. When using the Stream App, you must be logged in to the home network that the account is set up at. Example being if you are using your mom's stream account while on your own internet account it would give you this error. If you are on your mom's internet network and using her Stream service and still getting this error then we woudl want to look into this further for you.
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