cookman1's profile

New Poster

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1 Message

Wed, Sep 23, 2020 3:00 PM

Log out of all app streaming devices

I would like to log out of all streaming devices. I believe this is called deprovisioning. I called support and they said changing my password should do it, but after changing my password I was not logged out of all my devices. Please help, thanks!

Responses

ComcastStream

Official Employee

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196 Messages

8 m ago

Good afternoon @cookman1 ,

We've gone ahead and deprovisioned your devices. Users should be required to log back in with the new password you set.

Please note that it may take up to 24 hours for the deprovisioning to complete.

Thank you and have a great day.

I am an Official Comcast Employee.
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New Poster

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2 Messages

4 m ago

Hello, could you please assist me with the same. I would like to log my xfinity account from all devices including partner channels (Bravo, HBO, etc.)

Regular Visitor

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3 Messages

3 m ago

Hi can you please deprovision all devices signed in to my stream app?

Official Employee

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302 Messages

3 m ago

@Calvinrenken, hello, how many total devices do you have on your network? Are you having an issue with service? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

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3 Messages

3 m ago

No service issues just want to make sure that I’m not logged in on any devices that I don’t own. I changed my password and it did log out of any of my devices. (Like when you change your Netflix password and it logs everyone out).

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