Visitor
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7 Messages
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To Go channel listings. I have tried numerous fixes. I have done an online chat where I was told what I want to do is impossible and I need a streaming package, not a tv package. I also went into my local store and they supposedly opened up a ticket. Attached are images of settings in the Xfinity app on the Firestick. There has to be a solid work around for this whether it is an app setting, phone setting, or a combination of settings across all items involved.
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XfinityThomasD
Official Employee
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1.9K Messages
4 days ago
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user_5cade5
Visitor
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7 Messages
4 hours ago
This has reached new levels of insanity. So somehow an xfinity wifi hotspot isn’t showing up on my phone while at my office even though when I search for hotspots they’re all around me. So I download a casting app to my fire stick and everything appears to be communicating except what I am playing on my phone is not casting to my fire stick even though my phone acts like it’s connected to the firestick. It feels like the Internet is the sole issue with all of this. It is crazy to me you cannot just simply watch Xfinity stream on a fire stick that isn’t connected to your home network yet I can watch it all day long using my att cellular data on my phone.
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