Wolf88's profile

New Poster

 • 

1 Message

Tue, Jan 12, 2021 4:00 AM

Local channels gone from xfinity streaming app

What happened to all of our local channels? This happened once before and all I had to do was log out of the app and log back in and they came back.

I tried it on the TV that accesses the app thru roku, on my tablet and my phone with the same issue.

What gives?

Responses

ComcastMorgan

Official Employee

 • 

2.5K Messages

4 m ago

Hi, Wolf88. Sorry to hear about the trouble with the app! We want to help. Do you get an error message when attempting to view these channels with the app?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here