amyg1515's profile

New Poster

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1 Message

Mon, Nov 23, 2020 6:00 PM

Kick out anyone signed into my Xfinity Stream App

I have change the password and it does not kick anyone out there has logged into my Xfinity stream app. I've read other forms and it said that my account needs De- provisioned.  Can someone please help

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Rustyben

Expert

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24K Messages

7 m ago


@amyg1515 wrote:

I have change the password and it does not kick anyone out there has logged into my Xfinity stream app. I've read other forms and it said that my account needs De- provisioned.  Can someone please help


while waiting for a Comcast employee to check in with you on this, go to xfinity.com and sign in. go to accounts, then to users. do you see users listed there? if so, they will need to change their password, too.  

Official Employee

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196 Messages

7 m ago

Hello @amyg1515 , we have deprovisioned all devices from your account. All users accessing this account will be required to log back in. Please ensure to change your password.

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