Visitor
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3 Messages
Jumping from 800s to 1400s channels
I've come to the conclusion that when it jumps from the 800 channels to the 1400 channels that is when we get the blow out speaker volume spike. I've been talking with the CEO of xfinity about the volume spike and Monday I will call him and let him know about this channels changing so he can bring it to the attention of the programing team. They are currently working on the FIX for the volume spikes now. But this might help them go in the correct direction.
ccRuben
Retired Employee
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729 Messages
8 months ago
Sorry to hear you are experiencing those volume issues.
Please send us a direct message, we will be happy to see if we can get some help for you. Thanks!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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