Visitor
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2 Messages
iphone
i'm trying to watch a program on CBS, and when I click on the CBS icon,, I get a fatal error that says, you've reached the maximum # of streams allowed with your subscription. To view this video, close the other videos you're watching and try again. I am NOT watching anything else when I try to do this. Please advise what is happening and how this is fixed.
XfinityAmira
Official Employee
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4.5K Messages
23 hours ago
Hi user_grclkt! Thanks for visiting our Xfinity Forum, letting us know about the error you're receiving on your end. My team is here to help! Just to confirm, are you trying to watch an On Demand CBS program through the Xfinity Stream app on your iPhone?
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user_grclkt
Visitor
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2 Messages
22 hours ago
NO, I am not trying to access on demand. I am using my iphone, and am trying to watch a "live" program, which I do almost daily. But now, when I click on the particular show, The Young & the Restless, I get the fatal error message ...... that maximum # of streams allowed with my subscription has been reached. ????
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