Sr_ham's profile

Regular Visitor

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2 Messages

Thu, Nov 21, 2019 7:00 AM

iPad app not showing all channels

All channels show in the app on my TV as well as Samsung phone, however there are missing channels on the ipad app, like all local ones and even some paid ones like ESPN, others like HBO are there.

I have uninstalled/reinstalled the app. I also made sure the ipad was updated.

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Rustyben

Expert

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24K Messages

1 y ago


@Sr_ham wrote:
All channels show in the app on my TV as well as Samsung phone, however there are missing channels on the ipad app, like all local ones and even some paid ones like ESPN, others like HBO are there.

I have uninstalled/reinstalled the app. I also made sure the ipad was updated.

call 800-comcast select tech support for TV/cable. ask the agent to be connected to app support team. ask the app support team to refresh your app entitlements.

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Regular Visitor

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2 Messages

1 y ago

I did a system reset and that fixed it.

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