krg's profile

Contributor

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30 Messages

11/09/2026 10:11 PM

iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. 

Bring back the old app NOW!!!

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Visitor

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1 Message

12 hours ago

Seems like the most fundament feature "Find <channel#> is now removed.  Who would forget that feature?  And another simple feature, the recently viewed channel list, is also removed.  Sheesh, now the app is painful to use.  OMG please fix AND give us a choice before you just throw stuff at us.  How can we revert to the previous version? 

Visitor

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2 Messages

10 hours ago

I agree.  Bring back the old, it was quick and easy to use. 

Visitor

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2 Messages

10 hours ago

The new Xfinity stream app is horrible, and not user friendly. Put the smart resume back, put the easy delete back. Your DVR saved layout is annoying.  I know what I saved, I don’t need you promoting what I saved to me. You had something that worked well, and did not need changing. Why destroy something that does not need to change. 

As my husband and consider the pros and cons to keeping our account vs changing to one of the many new choices we have, you have added to the con column with this update. 

New Poster

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5 Messages

8 hours ago

I am experiencing the same sentiments and was on with xfinity for almost an hour. Support person thought Favorites was a favorite show, not channels. Fun scrolling through 800 channels to get what I need. Return to original app. Glad I can schedule on computer.

Official Employee

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2.6K Messages

mndj thank you for sharing that additional information with us. Your feedback is certainly heard, and we are glad to hear that you were able to find a workaround solution temporarily while our engineers work on getting this addressed.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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8 Messages

If you, “xfinity employees” read this , it is irresponsible not to report the negative comments to leadership.  Not 1 good comment related to this update on the forums.  It does not take a genius to figure best workaround is to replace this disaster with old app, while you rewrite a new app.

Visitor

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1 Message

7 hours ago

I may cancel Xfinity over this and they brag about it!!

Visitor

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2 Messages

6 hours ago

I cannot use it: it’s terrible. I click on a Sports menu selection and it takes me to a station number that doesn’t exist and there is no option from there to record (instead of watch) the game.

This app must have been written by AI with features that appeared to be there but it is so bad as to be unusable.

Quick fix it or lose a long time customer.!!!!!!!!!!!!!!!!!!!!!!

Visitor

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2 Messages

6 hours ago

Funny, even this user support comment blog does not record likes for comments.!!!

Visitor

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1 Message

4 hours ago

Need to change fast forward arrow back to 30 second increments NOT 10 seconds.  
the overall revamp is a disaster.  

Visitor

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5 Messages

Bring back smart resume

Visitor

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1 Message

4 hours ago

This app change is such a disaster I am switching tv providers. Multiple people are going to be fired for sure. Is the best option YouTube?

Visitor

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2 Messages

3 hours ago

Fully agree that the update is awful.. I never comment on anything but this is soooo bad I actually went looking for where to write a review about this “update “.  When you can find your show that you had saved in favorites it no longer lists the episodes in the list format. The date of the episode is gone or not showing so you don’t know when it aired(a help to know when the next episode may be out). The more button does work so you can’t read but a few words for the description. Sometimes forget which episode I last watched. Icons are too large (for the shows and episodes) so not very many can fit in the same space.  Much preferred the list version over this bulky cubic version. What was so wring with how it was that you thought it was a great idea to fix it. Very disappointed with this update sure hope they fix this soon.

Visitor

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2 Messages

Meant to say the more button does NOT work.

Visitor

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3 Messages

3 hours ago

So terrible and frustrating!! Too many things to list!

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