krg's profile

Contributor

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30 Messages

11/09/2026 10:11 PM

iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. 

Bring back the old app NOW!!!

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Visitor

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1 Message

9 hours ago

Seems like the most fundament feature "Find <channel#> is now removed.  Who would forget that feature?  And another simple feature, the recently viewed channel list, is also removed.  Sheesh, now the app is painful to use.  OMG please fix AND give us a choice before you just throw stuff at us.  How can we revert to the previous version? 

Visitor

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2 Messages

7 hours ago

I agree.  Bring back the old, it was quick and easy to use. 

Visitor

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2 Messages

7 hours ago

The new Xfinity stream app is horrible, and not user friendly. Put the smart resume back, put the easy delete back. Your DVR saved layout is annoying.  I know what I saved, I don’t need you promoting what I saved to me. You had something that worked well, and did not need changing. Why destroy something that does not need to change. 

As my husband and consider the pros and cons to keeping our account vs changing to one of the many new choices we have, you have added to the con column with this update. 

New Poster

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5 Messages

5 hours ago

I am experiencing the same sentiments and was on with xfinity for almost an hour. Support person thought Favorites was a favorite show, not channels. Fun scrolling through 800 channels to get what I need. Return to original app. Glad I can schedule on computer.

Official Employee

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2.6K Messages

mndj thank you for sharing that additional information with us. Your feedback is certainly heard, and we are glad to hear that you were able to find a workaround solution temporarily while our engineers work on getting this addressed.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

4 hours ago

I may cancel Xfinity over this and they brag about it!!

Visitor

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2 Messages

3 hours ago

I cannot use it: it’s terrible. I click on a Sports menu selection and it takes me to a station number that doesn’t exist and there is no option from there to record (instead of watch) the game.

This app must have been written by AI with features that appeared to be there but it is so bad as to be unusable.

Quick fix it or lose a long time customer.!!!!!!!!!!!!!!!!!!!!!!

Visitor

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2 Messages

3 hours ago

Funny, even this user support comment blog does not record likes for comments.!!!

Visitor

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1 Message

1 hour ago

Need to change fast forward arrow back to 30 second increments NOT 10 seconds.  
the overall revamp is a disaster.  

Visitor

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1 Message

50 minutes ago

This app change is such a disaster I am switching tv providers. Multiple people are going to be fired for sure. Is the best option YouTube?

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