Contributor
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30 Messages
iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore.
Bring back the old app NOW!!!
user_o5veem
Visitor
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4 Messages
19 hours ago
Why on earth would recordings show the episode title instead of the show name which is not shown at all. How an upgrade could be so off the mark and so much worse than what we had, which was fine, is stunning. Put the old one back please.
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user_zpl0ek
Visitor
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1 Message
12 hours ago
They worked hard to make it WORSE!!!
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user_ar3zti
Visitor
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3 Messages
11 hours ago
It’s as if they didn’t care or had no sense of how their customers actually used the product. It’s about more than access to content on a portable device.
Epic fail, Xfinity. Restore what you stripped.
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user_9izh14
Visitor
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1 Message
10 hours ago
I agree with the sentiment of the posts here. This may be the worst "upgrade" of an app ever. If Xfinity really wanted to support customer, it would revert back to the old app. I cannot find one thing on this version that is better than the previous. Library all [Edited: "Language"] up. Doesn't respond to keyboard commands when I attach my Ipad to a bluetooth keyboard. No easy erase features. Seriously, whomever greenlit this software needs to find a new career.
(edited)
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user_94eky2
Visitor
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1 Message
7 hours ago
Do these [Edited: "Inflammatory"] ever get input from users before they [Edited: "Language"] it up? The update is horrible and not user-friendly. Another reason for people to hate xfinity and look for a different provider.
(edited)
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krg
Contributor
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30 Messages
7 hours ago
FYI they just updated another version 9.1.0(19110) and fixed NOTHING! Perhaps someone should pay attention to users.
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user_eb72bb
Visitor
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3 Messages
6 hours ago
This new Xfinity Stream app interface is so bad. They took all the things that kept it organized away. If you go to the recordings tab, it gives you the names of the shows title, but not the show…like NCSI, or Elsbeth, instead you’re left trying to figure out what show it is. Bring back the old interface. Also missing the skip commercials function. Ugh
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user_qns3tu
Visitor
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1 Message
3 hours ago
Xfinity, you broke the cardinal rule of app updating, which is to make it more functional. The new xfinity stream update REMOVES significant features, especially the ability to monitor and alter future DVR recordings. The old version of the app worked very well in this regard. Now, when I am traveling, you have made it difficult for me to manage my DVR from outside my home. Why would you do that??????!!!!!!!! Seriously! Also, why did you take away the percent full bar for the DVR? For your subscribers who ARE heavy DVR users, you just decapitated the user experience. This is far from my only criticisms of the redesign, which makes the app work more like netflix than a cable app with hundreds of live channels and recordings. Many of us use xfinity bc it is NOT like youtubeTV etc. If anyone reading this on the forum agrees, please echo it and pass it on to xfinity. This change is making me reconsider continuing with xfinity, which is in any event ALWAYS a kafkaesque customer support nightmare.
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user_847hec
Visitor
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1 Message
53 minutes ago
I absolutely hate the updated Xfinity Stream app!! It's useless. The favorite channels option is gone so if I want to use the app to record anything, I have to go to the guide and start at channel 2 and go down through hundreds of channels. Who in the world came up with the idea to turn the app into this???? I want the old app back!!!!!!
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