iOS stream app update is TERRIBLE

Why on earth would recordings show the episode title instead of the show name which is not shown at all.  How an upgrade could be so off the mark and so much worse than what we had, which was fine, is stunning.  Put the old one back please.

They worked hard to make it WORSE!!!

It’s as if they didn’t care or had no sense of how their customers actually used the product. It’s about more than access to content on a portable device. 

Epic fail, Xfinity. Restore what you stripped. 

I agree with the sentiment of the posts here.  This may be the worst "upgrade" of an app ever.  If Xfinity really wanted to support customer, it would revert back to the old app.   I cannot find one thing on this version that is better than the previous.   Library all [Edited: "Language"] up.  Doesn't respond to keyboard commands when I attach my Ipad to a bluetooth keyboard.  No easy erase features.   Seriously, whomever greenlit this software needs to find a new career.  

Do these [Edited: "Inflammatory"] ever get input from users before they [Edited: "Language"] it up? The update is horrible and not user-friendly. Another reason for people to hate xfinity and look for a different provider.

FYI they just updated another version 9.1.0(19110) and fixed NOTHING! Perhaps someone should pay attention to users.

This new Xfinity Stream app interface is so bad. They took all the things that kept it organized away. If you go to the recordings tab, it gives you the names of the shows title, but not the show…like NCSI, or Elsbeth, instead you’re left trying to figure out what show it is. Bring back the old interface. Also missing the skip commercials function. Ugh

Xfinity, you broke the cardinal rule of app updating, which is to make it more functional. The new xfinity stream update REMOVES significant features, especially the ability to monitor and alter future DVR recordings. The old version of the app worked very well in this regard. Now, when I am traveling, you have made it difficult for me to manage my DVR from outside my home. Why would you do that??????!!!!!!!! Seriously! Also, why did you take away the percent full bar for the DVR? For your subscribers who ARE heavy DVR users, you just decapitated the user experience. This is far from my only criticisms of the redesign, which makes the app work more like netflix than a cable app with hundreds of live channels and recordings. Many of us use xfinity bc it is NOT like youtubeTV etc. If anyone reading this on the forum agrees, please echo it and pass it on to xfinity. This change is making me reconsider continuing with xfinity, which is in any event ALWAYS a kafkaesque customer support nightmare.

I absolutely hate the updated Xfinity Stream app!! It's useless. The favorite channels option is gone so if I want to use the app to record anything, I have to go to the guide and start at channel 2 and go down through hundreds of channels. Who in the world came up with the idea to turn the app into this????  I want the old app back!!!!!!

Yes this new app is terrible. Does not even show on Android app the name of the show or when recorded. Terrible

Totally agree!!! Horrible 

If this lack of efficiency keeps up I may need to switch providers. New update needed immediately. 

I can understand trying to improve an app.  However, this is a major project that must have had design requirements.   How could they release this app without key customer features.   Seems to me they got most of what they wanted, whatever that was, and said [Edited: "Language"] to all the paying customers.   

What was wrong with the previous version of Xfinity stream?   Was it just too easy to use and some grinchy person said “let’s mess up Xfinity stream ‘cause everything else in their life is so great right now?

I have been a Comcast/Xfinity customer for over 35 years. The new update is not user friendly like the previous one.  I am mostly confined to bed around 23 hours a day and I did prefer to use Xfinity stream 99% of my viewing time (most of day).  A week ago I was fairly happy with Xfinity - then my internet started going off for hours at a time - night and day.   A service person (very knowledgeable and nice)came right out and all was good for several  hours.  Then the  ‘Xfinity stream’ setup changed, totally screwed up my recordings, my DVRs recordings (which disappear at will), and basically (I am ashamed to say) influenced me to use words that would cause me to get my mouth washed out with soap if my sweet mama was still here.  We did have to change other things to our service and that probably played a part too.  

Husband is so disgusted, he himself (amazingly) is researching what cable and internet service to go with. And when talking during one of the 12-13 mostly attempted phone calls to the 9th circle of hell that Xfinity calls it’s phone service- I learned there were quite a few things added to my bill that I wasn’t aware of (and for things I didn’t want).  

Things are hard enough right now.  Please be a company that helps its loyal customers. Ty. 

Sorry to partially repeat earlier post- had to correct info. 

Totally agree. It doesn’t feel like it was designed by someone with actual user experience or interest in the user experience. Never thought about leaving Comcast before.