krg's profile

Contributor

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30 Messages

11/09/2026 10:11 PM

iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. 

Bring back the old app NOW!!!

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Visitor

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1 Message

3 days ago

Fully agreed. It lags, no favorites. Somebody decided to fix something that wasn't broken.

Visitor

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1 Message

2 days ago

The new upgrade seems to be several major steps backwards.  You charge so much money for the [Edited: "Language"] product you are providing.  

(edited)

New Poster

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4 Messages

2 days ago

The app update is terrible. The layout was perfect before. What a disaster! It’s impossible to find anything. There’s no Favorite channel filter now. I had all my favorite channels set up before and it was very easy to find my favorite shows. Now it's a jumbled mess! 

Visitor

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1 Message

2 days ago

this is the WORST of the word Upgrade - it is definitely a DOWNGRADE.  Who has the time to reinvent the programming we were all using (mostsly) happily.

Official Employee

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3.3K Messages

 

user_vpxgrm With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

 

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Visitor

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1 Message

2 days ago

Maybe they will actually listen to their users and revert it… more likely they just pocket the money to pay the moronic firm that came up with this 

Contributor

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43 Messages

2 days ago

Same thing here. On my iphone 17e. I did not take the update on my ipad,  so the app is working fine there. I called xfinity they said they would elevate a ticket. All we can do is for xfinity to push I patch through an update. I can't see scheduled recordings. 

(edited)

Visitor

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3 Messages

My biggest issue so far (just getting into it). I rely on Scheduled Recordings. From the sound of it, we lost so much value for the sake of look and feel. Maddening. 

(edited)

Contributor

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43 Messages

2 days ago

Lets hope they are working on it. 

Visitor

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6 Messages

They worked on this horendous update, didnt turn out too good… 

Visitor

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1 Message

1 day ago

Please fix this app. The old app worked great. Need favorites back. The guide is unusable without it. Bring back dvr scheduled view. Cannot easily tell what is recording any given night. I cannot delete a recording from the list by swiping anymore. The dvr recordings are being listed by description instead of the show name.  Can’t tell what I’m looking at in some cases until you select the show. The resume feature for dvr shows started earlier is gone.  Smart resume to pass commercials is also gone. Totally broke this experience. Horrible. 

Visitor

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2 Messages

1 day ago

There is NOTHING good about this revamped app. Super frustrating 

New Poster

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5 Messages

1 day ago

I'm joining in to echo the chorus of disappointment.  The new iOS version of the Xfinity Stream app (9.0.0) is a HUGE step backwards.

The Guide has no filters for "HD" or "Favorite" channels.  Having to scroll through hundreds of channels to find what I'm looking for is a extremely inefficient.  Once I DO find what I'm looking for, there are NO visual indicators on the grid to show that a recording is scheduled, like the red dots from the previous app version.

The Library no longer shows a listing of upcoming scheduled recordings or how much recording space I have available on my DVR.

I have mainly relied on this app to be able to manage my DVR activity while on the go.  And the new design has completely neutered the experience, rendering the app virtually useless.  Please reinstate this necessary functionality, immediately.  I can't imagine how anyone could look at this design and consider it an "improvement".

Thank you.

New Poster

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4 Messages

@Cerebro​ I totally agree. You wrote a great summation. Thanks! 

Visitor

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1 Message

1 day ago

Really hate the new app.  Was change something that wasn’t broken.

Visitor

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1 Message

1 day ago

Is there a way to get the old one back???

New Poster

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6 Messages

1 day ago

This app is horrible.  All features that made it easy to use are gone.  It is virtually useless to me.  I want the old one back.   I have been a loyal customer for many years and have kept your service because of the ease to use.   If I have app that is useless I guess my loyalty was for nothing.   Bring the old one back.

Visitor

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6 Messages

Well said, I forgot about the loyalty aspect. They should have done beta testing first, if they are going to COMPLETELY revamp the app. 

Official Employee

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2K Messages

Good afternoon user_aquho3. I will be more than happy to bring your feedback forward regarding the recent app update. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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2 Messages

22 hours ago

Holy [Edited: "Language"]! The more I TRY to use this the worse it gets. Finding recorded shows is impossible, smart resume is gone, you can’t look for a show in the guide without scrolling forever. This is the worst redo of anything tech I’ve ever seen. My ipad is my TV 90% of the time. Might be time to cut my decades long relationship with Xfinity because for the price I pay I’m not willing to put up with this frustration.

(edited)

Visitor

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1 Message

22 hours ago

The new Xfinity app sucks
It’s horrible

I can’t even figure out how to watch a recording of mine that’s in progress

BRING BACK THE OLD APP!

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