papa044's profile

New Poster

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1 Message

Tue, Oct 6, 2020 4:00 PM

iOS 10 Version No longer streaming

Last compatable app version no longer works on xfinity streaming.   Is there a fix in the works for this?

Responses

ComcastStream

Official Employee

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196 Messages

8 m ago

Hello @papa044 , to enjoy your favorite TV and movies, please go to your device settings and update your iOS version to at least 12.0, (or update your Android version to at least 5.0). Then download the latest version of the app in the App Store (ir the Google Play Store or the Amazon Appstore) accordingly.

 

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Regular Visitor

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3 Messages

8 m ago

My device does not support anything above IOS 10 and is used  by a child for games and stream tv shows. Why drop support for IOS 10 when there are many devices still out there working fine. Now during this pandemic when people are using your service more you drop support for an older device that was perfectly good to run your app just day's ago but now is rendered almost useless. I don't feel I should have to spend $900.00 to buy a device to use your app. I just upgraded to X1 because I was streaming more and now you won't let me on "all" my devices like your add's say'!  Bring back support for IOS 10 please!

Regular Visitor

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3 Messages

8 m ago

My device does not support anything above IOS 10 and is used  by a child for games and stream tv shows. Why drop support for IOS 10 when there are many devices still out there working fine. Now during this pandemic when people are using your service more you drop support for an older device that was perfectly good to run your app just day's ago but now is rendered almost useless. I don't feel I should have to spend $900.00 to buy a device to use your app. I just upgraded to X1 because I was streaming more and now you won't let me on "all" my devices like your ad's say'!  Bring back support for IOS 10 please!

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