1 Message
I can’t access all of my recorded programs on the app.
For about the last two weeks, I have been unable to access all my DVR recordings on the Xfinity stream app. I have contacted technical support and was issued a support ticket, but radio silence since.
XfinityBrianH
Official Employee
•
787 Messages
11 months ago
Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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