Hello, @user_589ong! Thank you for creating a post regarding the TV APP error you were receiving. I'm sorry to hear about the trouble you had, and I would love to see what we can do to help! Is this still happening? If so, have you had a chance to do any troubleshooting, including another user's suggestion to clear the app's cache?
MikeB39A
Problem Solver
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595 Messages
7 months ago
Clear the cache from your Comcast Xfinity Stream App.
You can do this by going to the app settings of your device. Go to the Xfinity Stream App and clear the cache.
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XfinitySara
Official Employee
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1.3K Messages
7 months ago
Hello, @user_589ong! Thank you for creating a post regarding the TV APP error you were receiving. I'm sorry to hear about the trouble you had, and I would love to see what we can do to help! Is this still happening? If so, have you had a chance to do any troubleshooting, including another user's suggestion to clear the app's cache?
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