Friday, January 6th, 2023 2:06 AM
What is a GPC signal and how do I remove it. It appears when using Google Chrome. It doesn't seem to appear with other web browsers.
2 days ago
21 days ago
I have the same problem as of 1/5/2023. Using Windows 11 with Brave browser.
I had the same problem start yesterday on my chromebook.
20 days ago
I am have the same issue starting just a while ago
I started having the same problem on my brave browser. When I go to stream XFINITY on my computer. The channels don't come up in their all-black. I try using Microsoft edge and Google Chrome when I go to the stream website. It doesn't move off of this XFINITY now connecting to your entertainment experience. So frustrating
Same Issue Here:
Having same issue. First noticed on 1/6/2023
Using Firefox or Safari on M1 Mac.
Hi there @user_a0756d! Have you also cleared cache and cookies, and close out any tabs to see if this helps the issue?
18 days ago
19 days ago
Can you attempt to turn the cookies on and let me know if this helps?
Same issue here. Unexpected browser (Firefox and Chrome) behavior. Anticipated content unavailable or unformatted,
Hey there, @jofoco4 Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. I do see that the community has shared some solutions. Are you still needing assistance with this concern?
17 days ago
As some others have said, I have a problem with a black screen on the channel guide. What's strange is that if quickly scroll the screen I can get momentarily see the channel guide. I also get this above all of it...
Thank you for reaching out to our Xfinity Forums, @emmpeebee . I know how aggravating messages like this can be. Is this happening on a wireless device, computer, or on a TV box?
@XfinityKimberlyB For me, it happens on Windows 11 Del laptop with Brave browser. The Edge browser on my laptop does not have the problem.
It happens on my Acer Chromebook. I've used xfinity stream on this chromebook since I purchased it 2 years ago and never had an issue. I've tried clearing the cache, rebooting, etc. and nothing changes. No other issues with anything on this chromebook other than xfinity stream
The image below is what I get. I never saw this before January 5. Now I can't get rid of it. I can still click the "Live TV" dropdown to the channel guide but the channel guide has headers but a blank screen below where the guide should be. If I quickly scan that black area, I can see an instant of some of the channel guide but it goes away and nothing is clickable. I also still have the image below above this page as well.
@emmpeebee That is odd, and definitely specific to the device in use. That symbol being see is not related to Xfinity in any way. Have you cleared the cache and cookies, closed all tabs, and restarted the Chromebook (in that order)?
I've done all of that.
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I am having the same problem as everyone with Xfinity stream. I am using chrome but have the same problem with firefox and microsoft edge. I went to settings and then to extensions. I toggled off Avast Online Security & Privacy extension. My Xfinity went back to normal with all the stations showing up again. My recommendation would be to toggle off your extensions one by one and hopefully one of them will be the problem extension. I hope this is helpful.
Thanks, that worked for me in both chrome & edge.
@hc13, I'm happy to hear that resolved your problem. Please let us know if there's anything we can assist you with in the future. @user_ef9300, thank you for sharing what helped on your end!
We appreciate you for sharing @hc13!
Hello @user_bf2096. I am sad to hear you are having issues with the Xfinity Stream app. It has been a couple of days. Are you still having issues, or were you able to get this resolved?
15 days ago
16 days ago
"That symbol being see is not related to Xfinity in any way" is BS, which for acceptable policy contract stands for Bird Screen.
Is it coincidence that this feature is being released at just the same time?
So, here's a work-around for Brave. Enable "MoreTools->Developer Tools". A couple lines down in the html, you will find "<div class="f-cmp-flyout-wrapper"><div class="f-gpc-flyout ">". Delete that line, problem "solved".
When I called someone out on saying "not related to Xfinity in any way", the code behind the line above actually has the "drawing" of that thing you see at the top of the page, and the web page originates from xfinity.com.
I'm also using brave and this solution works for me. Is there any way to save the deletion without having to do it every time? Thank you
I suspect not. The tool is intended as a debugger for the web page. The typical use case would be an unmodified page following a reload. So, it's not impossible, just that I don't think the took has the capability.
@user_2b3fa0 Awesome, worked for me thanks very much for posting!
8 days ago
Same here - same problem. Are they fixing this?