How do I provide feedback on a missing feature regarding fast forwarding thru a show?

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@elliott55 wrote:

If I hook up the comcast box and watch a recorded show on comcast, when I hit FF it moves thru the show displaying the images as they speed by. I can then stop when I get where I want to be.
When I use Roku and a the Xfinity app, the FF or REVERSE does not work as nicely.  I do not see the fast moving images, just a time clock and so I have to guess where to stop. Is that limitation due to Roku or to Xfinity?

 

I suspect it is an Xfinity limitation.  How do I give them feedback to request the app, which is listed as a Beta level product, be improved?

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at this time nothing new has been announced and the stream app does not give  preview frames of progress nor does the main picture update like watching using a set top box.

Thank you for confirming how it works, meaning that I had not missed something.  Now, how do I provide user feedback to Xfinity that I would like to see that enhanced?  I can find nowhere on their website to actually talk to them.

still hoping for a reply on how to give feedback to Comcast.  I have had trouble doing this in the past.  In fact I was even willing to send a letter to corporate in Phila and could find not address to accomplish that.  They do not seem particularly customer-centric.