Albinosanta's profile

Frequent Visitor

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17 Messages

Sat, Jul 20, 2019 1:00 PM

help

Some channels aren't loading at all on the stream app. I am using a Roku Premiere 3700 model. This started on Thursday of this past week. Would really like to get this problem fixed. 

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Rustyben

Expert

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24K Messages

2 y ago


@Albinosanta wrote:

Some channels aren't loading at all on the stream app. I am using a Roku Premiere 3700 model. This started on Thursday of this past week. Would really like to get this problem fixed. 


would you give more details please? error messages error message numbers. what you see on the screen (examples). does the channel play on a smart phone/tablet or desk/laptop hooked up to your home wifi?

Frequent Visitor

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17 Messages

2 y ago

There are no error messages, just the 3 dots that show when a channel is loading. This is on a roku premiere but it's not the problem as most other channels work fine.  

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