Jwestin's profile

Regular Visitor

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3 Messages

Thu, Jan 10, 2019 1:00 PM

Google stream mesh/Roku/Xfinity

I  have my own google mesh  and Comcast Arris. Stream app works on my phone and laptop, but not the Roku. error-403-102

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Responses

ComcastChe

Official Employee

 • 

6.1K Messages

2 y ago

Hi @Jwestin

 

Welcome to the Forum. I've received and replied to your private message with the information I need in order to begin troubleshooting. Can you verify the following our private message? 

  • Your first and last name, as well as the name of the account holder if it's different than yours? 
  • The username you're using to log in.  
  • The MAC Address to your modem. 
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick
ComcastChe

Official Employee

 • 

6.1K Messages

2 y ago

Hi @Jwestin

 

I have not heard back from you regarding the Roku error. If you are still in need of assistance, please create a new thread and we will be happy to assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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