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Saturday, March 30th, 2024 9:20 PM

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Getting TVAPP-00249 error code

Getting TVAPP-00249 error code when trying to open Xfinity Stream App on both my WI-FI TV and mobile I-phone at my home.  Hard wire cable TV is fine for cable channels.  Please help

Official Employee

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1.2K Messages

8 months ago

Hello @user_fp1ga4, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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