Jgregory5's profile

New Poster

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1 Message

Wed, Oct 14, 2020 1:00 PM

Fuzzy Channel

My cable works except for one channel (NBC) I’m streaming xfinity to a roku smart tv and all my cable channels work. When I go to NBC is work and then get blurry and turns colors. Any idea?

Responses

Official Employee

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2.9K Messages

8 m ago

Greetings, @Jgregory5! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you are having issues with NBC on the stream app. I would like to have a further look into this and see what could be going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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