U

Visitor

 • 

1 Message

Friday, March 11th, 2022 2:47 PM

Closed

Free preview and Roku

Have tried and tried to get this to work over the years to see what there is on Xfinity (only have internet). I can get the channel authorized but click on preview screen which takes me to a new screen that is empty -- no content. I have updated the Roku software, and the Xfinity beta software. Should I just give up? 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Problem Solver

 • 

574 Messages

3 years ago

Hi, user_e5eda2! Thanks for reaching out to our forums for assistance with the Xfinity Stream app. Are you attempting to access the app through Roku? If so, you won't have access to any content on the app since you're subscribed to only internet services. 

forum icon

New to the Community?

Start Here