G

Visitor

 • 

1 Message

Mon, Sep 27, 2021 1:27 AM

Firestick Xfinity app wont stream due to "Location-Services"

Hi, I tried to stream a live sporting game for my family but while loading I'm directed to a page that asks me to turn on my location services. When I click on "location services" I'm just directed back to the main page of the Xfinity app. 

How can I turn on the location services via firestick? Any help would be greatly appreciated

EG

Expert

 • 

90.5K Messages

2 m ago

The concern is not "Community Center" related. Thread moved here to the proper help section for assistance.

XfinityJay

Official Employee

 • 

237 Messages

2 m ago

Hi there, @GeorgiaRobertson. Thanks for taking the time to bring your Firestick issues to our attention. I'm sorry that you had missed the game because of this issue. Let's work together to make sure this doesn't happen again. Have you already tried to delete and reinstall the app? 

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