Bequn's profile

New Poster

 • 

1 Message

Sun, May 17, 2020 9:00 PM

Error TVAPP-00401

I started getting this error today for no reason and I cant watch my show anymore! Please help.

Responses

Official Employee

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24 Messages

1 y ago

Hello @Bequn,

 

Thank you for reaching out to us regarding this issue. 

 

We have taken a look at you account and believe you are not receiving this message in error. You currently have limited Video On Demand accessibility based on your current service subscriptions. Our recent Watchathon promotion which would have allowed you to watch certain content without subscribing ended on May 18th and therefore that content is no longer accessible without subscribing.

 

Thank you.

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