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jmcal123
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Monday, September 18th, 2023 3:09 PM

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(Error TVAPP-00203)

I am using Xfinity Steam on my computer in my home and on the same wifi as my home account. For some reason when I go to the ABC channel, I get the (Error TVAPP-00203) saying I need a Subscription to this channel. Not sure why I am getting this since I am subscribed.  Any solution? 

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Updated 

11 months ago

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XfinityOrlandoM

Official Employee

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1.2K Messages

1 year ago

@jmcal123

 

Have you tried clearing your caches & cookies and logging back in also have you tried rebooting your internet connection as well to see if that clear up the TVAPP-00203 error?

 

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jmcal123

2 Messages

I have tried both of these and they did not work. 

1 year ago

0

XfinityRyanE

Official Employee

 • 

1.1K Messages

@jmcal123

Thanks for giving that a try, and our team will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message


Please let me know if you have any questions or run into any problems. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 year ago

0

user_r1fy2g

3 Messages

11 months ago

I am using Xfinity Steam on my computer in my home and on the same wifi as my home account. For some reason when I go to the ABC channel, I get the (Error TVAPP-00203) saying I need a Subscription to this channel. Not sure why I am getting this since I am subscribed.  Any solution? 

I have already tried clearing the cache and cookies and logging back in.

0

0

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