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Wednesday, October 30th, 2024 3:10 AM

Error TVAPP-00148 LG Smart TV

Hi - I have a 2023 LG Smart TV and the Xfinity Stream app was working fine, but stopped working 2 days ago with error TVAPP-00148.  Per the guidance from prior posts, I've uninstalled and reinstalled the Xfinity stream app multiple times, but still receive the same error message.  Other apps work fine on the TV.  Appreciate guidance on how to resolve this.  Seems very random that it was working fine and now not working. Please advise. Thanks, GK

Official Employee

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1.3K Messages

1 month ago

Hello @user_o7ojxs, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

1 Message

18 days ago

I have the same issue with my LG 55SM8100AUA.  Started recently.

Official Employee

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1.9K Messages

 

user_28b8f0, Hi there! Thanks for reaching out. I can certainly understand how inconvenient it is to experience that error code when trying to stream on your LG
tv. I apologize sincerely for learning about this experience. Welcome to the right place in virtual land. Over social media, we are an expert team dedicated to resolving streaming issues such as this. We can help. Have you confirmed if you have the latest version of the app installed by chance or tried any troubleshooting steps so far such as uninstalling and reinstalling the app?

 

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