Error tvapp-00100

I keep getting this message for days now and have tried many ways to correct and still keep getting this message how can I fix this problem?

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U

user_d27c07

Visitor

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1 Message

3 years ago

Same here, are you streaming through a Roku?

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U

user_d49816

Visitor

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3 Messages

@user_d27c07

yes I’m streaming through Roku. I have reset my modem Updated Roku, nothing works and I keep getting the same message.

3 years ago

0

CCSelena

Problem Solver

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892 Messages

I am sorry about this @user_d49816! I see that many Roku users trying to access the Xfinity Stream app are having the same issue. Have you attempted to log in today?

I no longer work for Comcast.

3 years ago

0

CCJoshua1

Problem Solver

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567 Messages

Thanks for letting us know, @user_d27c07! We're aware there is an issue customers are experiencing with the stream app and Roku. Are you still getting this error now?

I no longer work for Comcast.

3 years ago

0

U

user_d49816

Visitor

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3 Messages

I just tried both of my Roku devices and I’m able to stream using the Xfinity app.

Thanks for the follow up.

3 years ago

0

CCGina

Official Employee

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800 Messages

Hooray! I am so glad to hear that it's all working now :)

Thank you for contributing to our forums, @user_d49816! We really appreciate you letting us know that this was resolved!

I no longer work for Comcast.

3 years ago

0

I just got the error: TVAPP-00100 and API timeout error occurred while using the Xfinity streaming app using Roku I had this happen before and it was resolved after me leaving a message on this forum. So I’m returning again hoping that this can be resolved using this forum again. Any assistance is greatly appreciated.

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Xfinity Stream App

user_d49816

Error tvapp-00100

user_d27c07

user_d49816

CCSelena

CCJoshua1

user_d49816

CCGina

CRAIGD14

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