Skip to main content

    Support

    Offers

Bratlin's profile
Bratlin
1st Topic

New Poster

 • 

1 Message

Sunday, February 10th, 2019 2:00 AM

Closed

Error: DrmSession.403-102

I am having the same Error createDr Session.403-102 issue. Unplugging the Roku and uninstalling the Xfinity streaming beta app and reinstalling it has not fixed the issue. I have a very strong wifi signal in the room. Please help!

Question

 • 

Updated 

6 years ago

1.8K

2

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

emilyc1

New Poster

 • 

1 Message

6 years ago

I am having the same problem. Can someone help?

0

0

XfinityKenF

Official Employee

 • 

8K Messages

6 years ago

Hey all, 

 

How did you uninstall the app? Please follow this exact order flow: 

 

1. Restart Roku 
2. Uninstall XFINITY Stream app 
3. Restart Roku 
4. Install XFINITY Stream app 
5. Restart Roku 

 

If that doesn't work, check to see if your Roku is connected to your 5.Ghz frequency. 

 

Let me know if that helps. 

0

0

forum icon

New to the Community?

Start Here