JDKigh's profile

Regular Visitor

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5 Messages

Wed, Jan 13, 2021 1:00 PM

Error code TVAPP-00503

On Xfinity Stream on my Roku devices when I select a Recent Channel, I receive screen that says “Sorry, something is wrong. Please try again later.” with and error code Error: TVAPP-00503.
This started immediately upon changing my plan in store . No one in customer service has been able to help in over a week. Can anyone explain what is happening?

Responses

Rustyben

Expert

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24K Messages

5 m ago


@JDKigh wrote:
On Xfinity Stream on my Roku devices when I select a Recent Channel, I receive screen that says “Sorry, something is wrong. Please try again later.” with and error code Error: TVAPP-00503.
This started immediately upon changing my plan in store . No one in customer service has been able to help in over a week. Can anyone explain what is happening?

try unplugging your gateway/modem for 5+ minutes and then plug back in.  then power down your roku or use the roku menu to reboot the device. working?

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